Error in PortalCrawl Web Service (0x80042617)

This nasty error is shown in Event Viewer when Office SharePoint Search crawler process can’t process "My Sites" to index the users. The unofficial workaround is to delete the SSP and re-create it again. I’ve found another one:

  • Check that the My Sites site collection is NOT in the root (/) of the Shared Services web application. In my case it was under /mysites
  • Delete that site collection
  • Create a new site collection of the type "My Site host" (in Enterprise tab) in the root path (/) of the Shared Services web application
  • Start a Full Crawl

7 thoughts on “Error in PortalCrawl Web Service (0x80042617)”

  1. Hi,

    Thanks for your post, its worked for me,

    I’m getting the folling warning

    Content for this URL is excluded by the server because a no-index attribute.

    Appreciated if you have any information about this,

    Modiyam (

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